Home Response 360 collect information through our website in the form of ‘cookies’. Cookies are small text files that website visitors download and that allow websites and web applications to respond to visitors personally and tailor the browsing experience to the user’s requirements. This is intended to improve user experiences and enhance website performance. Cookies typically do not contain or collect any information that can be used to identify visitors.

Websites and web servers track information about visitors. This includes data such as IP addresses, referrals, browser details, and timestamps. None of this data can be used to identify visitors. Tracking is performed for administrative, maintenance, customer service and marketing purposes, to improve the efficacy of the website and server, and to resolve technical problems.

The cookies used on this website fall under the following categories:


Session cookies expire shortly after you leave a website and are not permanently stored on connected devices. These cookies enable websites to reduce the need to transfer data and therefore support the confidentiality of personal information. Session cookies contain details of the time you visited and left the site.


Tracking cookies identify repeat visitors so websites can tailor their performance to people’s particular requirements. These may include data including the website that referred the visitor and their geographical location.


Analytical and performance cookies monitor the performance of websites and allow website owners to improve the user experience. They may identify popular pages on a website and identify technical problems.


Persistent cookies remain on connected devices for at least several hours and sometimes for over one year.These cookies are not deleted when the visitor closes the browser or disconnects from the internet. Persistent cookies retain personal information over multiple browsing sessions.


In some instances, third parties such as advertisers use cookies, web beacons and other scripts. These cookies are controlled solely by third parties.

Most web browsers give users the ability to reject all cookies, to notify them of when a website is asking to deliver a cookie, or to disable existing cookies. Visitors can change their browser settings to amend their cookie preferences. Please note that your browsing experience may be negatively affected if you disable or reject cookies, and that some website features may not work.